Privacy policy
At Osnova digital Inc. ("we," "us," or "our"), we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT consulting and web development services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Inquire about our services via contact forms.
- Register for an account or subscribe to our newsletter.
- Engage us for IT consulting or web development projects.
The types of information may include your name, email address, phone number, business address, and payment information.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services.
- To communicate with you regarding project updates, invoices, and support.
- To process payments and prevent fraudulent transactions.
- To improve our website and services based on user feedback.
- To comply with legal and regulatory obligations in Alberta and Canada.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service Providers: Trusted third-party vendors (e.g., cloud hosting, payment processors) who assist us in operating our business.
- Legal Requirements: If required by law, we may disclose information to government authorities or law enforcement.
- Business Transfers: In the event of a merger or sale of assets, your information may be transferred as part of the business assets.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.
6. Your Rights
Under Alberta's Personal Information Protection Act (PIPA), you have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate information.
- Withdraw your consent to the processing of your data at any time (subject to legal or contractual restrictions).
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked sites you visit.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on this page with a new "Last Updated" date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact our Privacy Officer